Managed Print Services: Taking Printing Off the Office Manager’s
Printing can be a constant distraction for office managers, from chasing toner to troubleshooting device errors. Wolfe Systems’ Managed Print Services are designed to remove these tasks from your list, delivering consistent print performance through monitoring, automatic supply replenishment and secure printing. This post explains what is included, how it works day to day, and how it fits different business IT setups in Western Australia.
What Managed Print Services Include
Wolfe Systems’ managed print service starts with a print infrastructure assessment and optimisation. This means your devices and print processes are reviewed to identify inefficiencies, security gaps and opportunities to streamline. The service includes:
- Continuous device monitoring and proactive maintenance to reduce disruptions
- Automated supply replenishment, so toner and consumables arrive before you run out
- Secure printing with user authentication to protect confidential documents
- Mobile and cloud printing for flexible work arrangements
- Print tracking and usage reporting to help manage costs and support sustainability goals
- Servicing and repair for all printer makes and models, including preventive maintenance and on-site support
Wolfe Systems also offers short-term printer rentals and financing for equipment purchases, helping businesses access the latest print technology without a large upfront spend. If you need extra printers for events or seasonal peaks, rental options are available for as many devices and days as you need.
How It Works Day to Day
With managed print, the heavy lifting is handled by Wolfe Systems and their sister company, TonerPrint, which supplies printers and consumables. Device monitoring runs in the background, alerting the team to issues before they become problems. Toner and other supplies are tracked automatically and replenished as needed, so you are never left scrambling for replacements.
Support is available around the clock, every day of the year. If a printer jams or displays an error, you can call for help at any time, and Wolfe Systems will arrange on-site or remote support as needed. Preventive maintenance is scheduled to keep devices running smoothly, and repairs are available for any make or model. Usage reports and print tracking give you visibility over who is printing what, supporting both accountability and compliance.
Secure printing features ensure that only authorised users can release print jobs, which is important for protecting sensitive information. Mobile and cloud printing options make it easy for staff to print from any device or location, supporting flexible work arrangements without compromising security.
Who Managed Print Services Suit
Western Australian businesses typically sit in one of three IT states, each with different needs when it comes to printing:
- No real IT partner: Printing issues often fall to the office manager or admin team. Managed print takes this responsibility off their plate, with Wolfe Systems handling everything from monitoring to supply management and repairs. This frees up staff to focus on core business tasks.
- A generalist provider with no roadmap: If your current IT provider keeps the lights on but does not offer a clear plan for improving print efficiency or security, managed print from Wolfe Systems introduces regular progress and best-practice processes. The service includes optimisation and ongoing improvement, not just break-fix support.
- In-house IT wanting a specialist partner: For organisations with their own IT staff, managed print provides deep expertise, up-to-date device management and proactive support. This lets your IT team focus on strategic projects, while Wolfe Systems and TonerPrint take care of the print environment, compliance and reporting.
In all cases, the goal is to reduce the time and effort your team spends on printing, while improving reliability, security and visibility.
Why Choose Wolfe Systems and TonerPrint
Wolfe Systems is based in Bibra Lake and has supported small and medium businesses across Western Australia since 2015. The managed print service is delivered in partnership with TonerPrint, which supplies printers, print consumables and managed print services. This partnership ensures a seamless experience from supply to support, with one point of contact for all print-related needs.
Wolfe Systems does not use lock-in contracts, and support is available 24/7/365. The team covers every aspect of office printing, from initial assessment to ongoing optimisation, supply management and repairs. Whether you need short-term rentals for an event, financing for new equipment or regular servicing for a mixed fleet of devices, Wolfe Systems can tailor a solution to your business.
To learn more about what is included, visit the Managed Print Services Perth page, or explore broader IT support options such as Managed IT services and network management.
Taking the Next Step
If you are ready to take printing off your office manager’s list, consider booking a Technology Audit. Wolfe Systems’ audit is an independent review of your business technology environment, producing a plain English report with a prioritised plan. You keep the report and can take it to your existing IT provider if you choose not to proceed with Wolfe. If you do partner with Wolfe Systems for managed IT, the audit fee is credited back. Book your Technology Audit here.