Mobility and Remote Access with Business Central

Mobility and Remote Access with Business Central

Modern businesses are no longer confined to the four walls of an office. With employees working across locations, on the road, and even from home, the ability to stay connected and productive from anywhere has become a necessity. Mobility and remote access are no longer just perks — they are essential for business continuity, speed, and customer satisfaction.

Microsoft Business Central is a cloud-based ERP solution designed for today’s flexible workplace. It allows your team to access real-time data, complete workflows, and collaborate with ease — whether they are in the office, in the field, or working remotely.

At Wolfe Systems, we help Perth businesses implement Microsoft Business Central to create a more mobile, agile, and connected workforce. With the right systems in place, your team can work smarter, respond faster, and stay on top of business operations from any device.

Why Remote Access and Mobility Are Critical Today

The way we work has changed. Businesses across Australia are embracing hybrid models, enabling staff to work from home, customer sites, or even interstate. With this shift, traditional on-premises systems have become a barrier — often limiting access to essential business data, slowing collaboration, and restricting responsiveness.

Remote access and mobility are no longer optional — they are foundational to productivity, flexibility, and resilience. Customers now expect faster response times, personalised service, and seamless communication. If your team is locked into a desktop system, they may struggle to meet these expectations.

This is especially relevant for growing businesses that need to manage teams, suppliers, and customers across multiple locations. Without a centralised and accessible system, decision-making is delayed, information is outdated, and service delivery suffers.

A cloud-based ERP like Microsoft Business Central addresses these challenges by enabling secure, real-time access to business data from virtually anywhere. Whether your staff are working in the field, from home, or during travel, they can stay connected to the tools and information they need to keep the business moving forward.

How Microsoft Business Central Supports Remote Work

Microsoft Business Central is purpose-built to support remote work environments. As a fully cloud-based ERP, it allows users to access business data, workflows, and reports from anywhere using an internet-connected device. This means your staff are no longer tied to a desk or dependent on office infrastructure to do their jobs.

At the core of this capability is Microsoft’s secure cloud infrastructure, powered by Azure. Business Central runs in the cloud by default, which eliminates the need for complex local server setups. It integrates seamlessly with tools like Microsoft 365, so your team can access emails, documents, and communication platforms without switching between disconnected systems.

Remote access is also supported through browser-based logins, so staff can securely access the platform from any laptop, tablet, or smartphone — with no need for special installations or VPN access. Everything from invoicing and sales orders to customer service and inventory management is available at their fingertips.

Security is built-in through Microsoft’s identity and access management tools, including Azure Active Directory and multi-factor authentication. This ensures that even when your team is working offsite, data is protected and access is controlled.

With Business Central, remote work is not a workaround — it is part of the core experience. Teams can collaborate, update records, approve requests, and make informed decisions wherever they are, without delay or disruption.

Device Compatibility and Platform Flexibility

One of the standout features of Microsoft Business Central is its platform flexibility. It works across devices and operating systems, ensuring your team can remain productive whether they are using a desktop in the office, a laptop at home, or a smartphone in the field.

Business Central is compatible with:

• Windows PCs and laptops
  
• Apple macOS and iOS devices
  
• Android smartphones and tablets
  
• All major web browsers including Chrome, Edge, Safari, and Firefox
  

This wide device support gives your team the freedom to work on the tools they already use. Business Central also offers a consistent user interface across all devices, making it easy for staff to move between platforms without the need to relearn processes.

For mobile workers, the Business Central mobile app provides full access to essential features such as quotes, sales orders, service history, inventory levels, and customer contact information. This is particularly useful for sales teams who need to create or update quotes on the go or service technicians accessing job details on-site.

Because everything is cloud-based, any updates made on one device are reflected instantly across the system. This ensures continuity, reduces errors, and keeps everyone working with the latest information — no matter where they are or which device they use.

Real-Time Access to Business-Critical Data

In a mobile and remote work environment, access to real-time data is essential. Without it, decisions are delayed, errors increase, and customer service suffers. Microsoft Business Central provides immediate access to business-critical information from anywhere, allowing teams to operate with confidence and accuracy.

Whether you’re reviewing sales performance, checking stock availability, approving purchase orders, or tracking customer accounts, Business Central keeps all your data in one secure cloud environment. Every update made by one team member is instantly visible to others, reducing duplication and miscommunication.

Here are some common scenarios where real-time access makes a difference:

• A sales manager can view updated customer orders while travelling and adjust pricing or delivery timelines accordingly.
  
• A finance officer working from home can process approvals, review budgets, and run reports without needing to log into a VPN.
  
• A warehouse coordinator can monitor incoming shipments and stock levels while on the warehouse floor with a tablet.
  

This real-time availability is not only about speed — it also improves service accuracy. Customers receive quicker responses and more accurate updates, and managers can make decisions with full visibility of the current state of the business.

By removing the delays and data gaps common in legacy systems, Business Central empowers your team to work smarter from anywhere.

Managing Teams and Workflows While Off-Site

Managing a team remotely presents unique challenges, especially when it comes to tracking progress, assigning tasks, and ensuring accountability. With Microsoft Business Central, you can manage teams and workflows just as effectively from a remote location as you would in the office.

The platform allows you to create automated workflows that keep tasks moving forward without manual intervention. You can assign approvals, trigger alerts, and monitor performance in real time — all from your device, wherever you are.

Managers can:

• Assign tasks to individuals or teams with clear deadlines
  
• Set up approval workflows for quotes, purchase orders, and expenses
  
• Monitor the status of open service requests, sales opportunities, and projects
  
• Get real-time insights into staff activity, task completion, and delays
  

Because Business Central integrates with Microsoft Teams and Outlook, communication remains smooth and centralised. Staff can collaborate on records, send updates, and request input without switching tools.

For example, if a customer service issue is escalated, a remote manager can quickly reassign the case, track the resolution timeline, and ensure the customer receives timely updates — all without needing to log into multiple systems.

These workflow and collaboration tools make it easy to keep your team aligned, productive, and accountable, no matter where they are working from.

Mobile Features Designed for Field Teams

Field teams play a crucial role in many businesses — from sales reps and service technicians to delivery staff and inventory managers. These teams often operate far from the office but need constant access to accurate, up-to-date information. Microsoft Business Central provides the mobile tools to make that possible.

Through its dedicated mobile app and browser-based access, Business Central supports a wide range of features tailored for mobile use. This empowers your field teams to stay productive, efficient, and informed throughout the day.

Some of the most useful mobile features include:

• Viewing and updating customer contact details and service history
  
• Logging service requests or job outcomes on site
  
• Capturing electronic signatures for proof of delivery or job completion
  
• Scanning barcodes to manage stock, verify inventory, or track assets
  
• Uploading photos, notes, or documents directly from a mobile device
  

Geolocation support and integration with mapping tools also make it easier to coordinate appointments and optimise routes. Field staff can plan their day more effectively, reducing travel time and increasing the number of completed jobs.

Because Business Central is cloud-based, any updates made from the field sync immediately with the rest of the system. That means no delays in reporting, billing, or inventory updates — and fewer follow-up calls to customers.

With Business Central, your mobile teams are not cut off from the rest of the business. They are connected, responsive, and equipped to deliver great service wherever they go.

Security and Data Protection for Mobile Users

Enabling remote and mobile access to business systems introduces new security risks if not properly managed. Microsoft Business Central is built with enterprise-grade security measures to ensure your data remains protected, even when accessed from multiple devices and locations.

Hosted on Microsoft Azure, Business Central benefits from one of the most secure cloud environments available. Azure is compliant with global standards, including ISO 27001, SOC 1 and 2, and GDPR, giving you peace of mind that your data is safe and handled responsibly.

Key security features for mobile and remote users include:

• End-to-end encryption – All data transmitted between devices and the cloud is encrypted
  
• Role-based access control – Users only see the information they are authorised to access
  
• Multi-factor authentication (MFA) – Adds a layer of protection beyond just passwords
  
• Audit trails and activity logs – Track who accessed what and when, supporting compliance
  
• Automatic session timeouts – Reduces the risk of unauthorised access on shared devices
  

These features are especially important for remote workers who may access the system from home Wi-Fi networks or mobile data connections. With Business Central, security is embedded into the user experience without getting in the way of productivity.

Additionally, because data is stored in the cloud rather than on local devices, the risk of loss or theft is significantly reduced. Even if a device is lost or stolen, your business data remains secure and accessible through another authorised login.

Business Central Integration with Microsoft 365 for Remote Work

Microsoft Business Central becomes even more powerful when integrated with Microsoft 365. This combination creates a seamless environment for communication, collaboration, and productivity — especially valuable for remote and hybrid teams.

Your staff can work across Outlook, Teams, Excel, and SharePoint while staying connected to Business Central data in real time. This tight integration ensures that everyone works from the same information, no matter which application they are using.

With this setup, users can:

• View and edit Business Central records directly from Outlook
  
• Create quotes, invoices, or sales orders from email interactions
  
• Use Microsoft Teams to collaborate on customer accounts or service issues
  
• Store documents in SharePoint and link them to records in Business Central
  
• Export data to Excel for further analysis or reporting
  

For instance, a sales rep can receive a customer enquiry via email, open the customer’s profile in Business Central without leaving Outlook, and send an updated quote — all in one session.

This fluid experience reduces time wasted switching between systems and eliminates the data silos that often exist between departments. For remote teams, it provides a single source of truth and a familiar interface that supports efficient work from any location.

Together, Business Central and Microsoft 365 create a connected digital workspace that supports your team no matter where or how they work.

Real Business Scenarios: Benefits of Mobile ERP

Microsoft Business Central’s mobility and remote access features are more than just convenient — they solve real problems for businesses operating in dynamic, multi-location environments. Below are some practical use cases that show how mobile ERP transforms daily operations:

• Sales teams quoting and invoicing on-site
  Sales reps can create quotes, update customer details, and send invoices while still meeting with clients.
  
• Service technicians checking parts availability in the field
  On-site service staff can check inventory levels, log maintenance tasks, and issue service reports from their mobile device.
  
• Executives reviewing dashboards while travelling
  Business leaders can access real-time financials, sales trends, and operational KPIs even when they are interstate or overseas.
  
• Warehouse staff logging stock movements with barcode scanning
  Staff in distribution centres can use mobile devices to scan inventory, update stock levels, and record damaged goods on the spot.
  
• Remote finance teams approving expenses and managing budgets
  Accountants working from home can approve purchase requests, monitor cash flow, and finalise month-end reports in real time.
  

These examples show how mobility isn’t just about access — it’s about enabling faster decisions, smoother workflows, and better customer service. With Business Central, your team can stay efficient and connected wherever they are.

How Wolfe Systems Supports Mobile ERP Success

Implementing Microsoft Business Central is a smart step toward modernising your operations, but real success comes from configuring the system to suit how your business works — including mobile access. That’s where Wolfe Systems comes in.

As a trusted Microsoft Business Central provider in Perth, Wolfe Systems offers end-to-end support for businesses that want to enable mobile and remote work. From planning and setup to training and optimisation, we help you unlock the full potential of Business Central’s mobility features.

Here’s how Wolfe Systems supports your mobile ERP journey:

• Tailored implementation – We assess your workflows and configure Business Central to match your team’s mobility needs
  
• Device integration – We ensure your staff can access the platform securely across phones, tablets, and laptops
  
• Training and onboarding – We train your team to confidently use mobile apps, cloud access, and workflow tools
  
• Security setup – We help you implement the right access controls, MFA, and device policies to protect your data
  
• Ongoing local support – Based in Perth, we’re ready to assist you with updates, troubleshooting, and performance optimisation
  

Whether your business operates across multiple sites or you simply want to give your team more flexibility, Wolfe Systems makes it easy to embrace a mobile-first approach with Microsoft Business Central.

Frequently Asked Questions about Remote Access in Business Central

Can I access Business Central on my phone?
Yes. Microsoft Business Central has a dedicated mobile app available for both iOS and Android devices. You can also access the system through any web browser on your phone or tablet.

Is it safe to use Business Central remotely?
Absolutely. Business Central is hosted on Microsoft Azure, which includes enterprise-grade security features like encryption, multi-factor authentication, and role-based access control to keep your data protected.

Do I need to install any special software to use Business Central remotely?
No special software is needed. You can log in through your preferred browser or download the mobile app from the App Store or Google Play. Everything runs in the cloud, which means no complex installations or local server requirements.

Can remote staff work on the same records at the same time?
Yes. Business Central supports real-time collaboration. Multiple users can view and edit records simultaneously, with changes synced instantly across the system to prevent duplication or data loss.

What if my internet connection is slow or unstable?
Business Central is designed to perform well even under modest internet conditions. While a stable connection is ideal, the system can handle lower speeds and still deliver an efficient user experience. Offline access is limited, so consistent internet availability is important for full functionality.

Empower Your Workforce Anywhere, Anytime

The way we work has evolved — and your business systems should evolve with it. Microsoft Business Central gives your team the power to work from anywhere, on any device, with full access to the data and tools they need to perform at their best.

From field staff to finance teams, every department benefits from the flexibility, speed, and security of a mobile-ready ERP. Whether it’s approving purchases from home, updating sales quotes in a client’s office, or managing inventory in the warehouse, Business Central enables your business to stay connected and competitive in today’s fast-moving world.

Wolfe Systems helps businesses across Perth take advantage of this flexibility by implementing and supporting Business Central with mobility in mind. We tailor the system to your operations, train your people to use it confidently, and offer ongoing local support to keep everything running smoothly.

If you’re ready to empower your workforce and future-proof your business operations, now is the time to explore Microsoft Business Central.