NO LOCK-IN CONTRACTS
Managed per user
Save on call charges with our 3CX Telephony charges. Fully integrated and fully-hosted.
Enjoy hassle-free video conferencing. Let your team collaborate better by getting better connectivity.
Connect with your customers in more ways than one. Never lose lead by always being available for your customers.
Enhances customer experiences with swift call responses, personalized service, seamless CRM integration, and a comprehensive contact center solution encompassing advanced features like dynamic call queues.
talk to your customers directly from your website. Let them know that they can reach you immediately for any concerns or queries.
Wolfe Systems IT has been providing professional IT Support for businesses in and around Bibra Lake, Western Australia since 2015.
We provide a comprehensive telephony service powered by 3CX, designed to revolutionize your operations and enhance customer satisfaction. Our solution incorporates dynamic call queues, detailed reporting, interactive wallboards, and seamless CRM integration, enabling your business to manage complex and advanced call flows with ease through a user-friendly drag-and-drop call flow designer tool.
But we go beyond traditional call handling. Wolfe Systems IT integrates services such as live chat, WhatsApp, Facebook, and SMS into the platform, transforming your call center into a full-fledged contact center solution. Our aim is to ensure your customers' calls are answered promptly, their service is personalized based on previous interactions, and call transfers are minimized. With Wolfe Systems IT, you can look forward to increased sales, satisfied customers, and improved reviews.
By choosing Wolfe Systems IT as your partner, you will enjoy:
A solution that transcends traditional voice services.
Our offering integrates call queues, web conferencing, live chat, and social media messaging into a single, cohesive system. With our solution, your team can handle office calls on their mobile devices and respond to messages while on the move. Our system is fully compatible with popular IP phones and SIP trunks, and offers flexible deployment options - on-premise, as a virtual machine, hosted, or in your private cloud.
Wolfe Systems IT's solution is not only feature-rich but also cost-effective, enabling you to save up to 80% on call costs with a low yearly cost based on system size. We also offer advanced features like video conferencing, CRM integration, and efficient call management with advanced queues and IVR.
Our words are not enough to prove our expertise, so we’ll let the numbers speak
Wolfe Systems have done a brilliant job managing our computers and IT, installing new systems, developing and improving our networks and capabilities, whilst fixing bugs and errors within seconds and providing ongoing support
The team are very efficient, offering excellent service without hiccups. Their support is excellent, and I wouldn't look elsewhere.
Wolfe Systems has been an absolute game-changer for our business. Their team of experts worked diligently to understand our specific needs and implement tailored solutions that have significantly improved our IT infrastructure.
The seamless integration of their cloud services and top-notch cybersecurity measures has not only optimised our operations but also given us peace of mind. Their responsive and dedicated support has made all the difference, and we couldn't be happier with the results. Wolfe Systems truly sets the benchmark for excellence in managed services.